Simply browse our collections, choose your desired article, select size (if applicable), and click “Add to Cart.” Proceed to checkout, fill in your shipping details, and place your order.

No, you can place an order as a guest without creating an account. But if you choose to register and join our T Club, you’ll unlock some lovely perks like exclusive discounts, early access to new collections, and surprise offers from time to time. It’s our way of staying connected with our most loyal customers and making your shopping experience even more rewarding.

Orders cannot be modified once placed. For cancellation requests, please contact our support team within 2 hours of placing the order.

Yes! We deliver across Pakistan through trusted courier partners.

Yes, we do. For international orders, please contact us on WhatsApp for personalized
assistance

Within Pakistan: 3–7 business days
International: 7–15 business days (may vary by location exact timeline will be shared at the time
of order)

• Within Pakistan: We charge a flat rate of Rs. 250 nationwide.
• International: Charges are calculated at checkout based on destination and weight. Final shipping costs will be quoted through personalized assistance during the order process.

We currently accept Cash on Delivery (COD) in Pakistan.
For international orders, payment is arranged through personalized assistance.

COD is available for selected articles only within Pakistan. Some festive or formal pieces may require advance payment.

Yes, we offer exchanges for size issues or defective products.
Returns are accepted under specific conditions, and a voucher code (store credit) will be issued
for future purchases.

● Return/exchange must be requested within 3 days of delivery.
● Items must be unused, unwashed, and in original packaging.
● Sale and discounted items are non-refundable and non-exchangeable.
● Please visit our official Return & Exchange Policy page for complete details and further
assistance.

Email us at tanabanatextiles@gmail.com or WhatsApp us at +923002705055 with your order number and reason for exchange. Our team will guide you through the process.

Refer to our detailed Size Chart available on each product page. If you’re unsure, feel free to reach out for personalized sizing help.

Care instructions are mentioned on each product page and label. Please refer to them for the best way to maintain your outfit.

We currently offer standard stitched options, but custom tailoring is also available. Please contact us on WhatsApp for personal assistance.

You can reach us via:
● Email: tanabanatextiles@gmail.com
● WhatsApp: +923002705055
● Instagram DM: @tanabanatextile
We’re available 24/7 from Mon–Sat to assist you.

We’re sorry! Please contact us with a picture of the item within 24 hours of receiving it, and we’ll resolve it immediately.

Yes! We have seasonal sales and exclusive discounts. Stay updated by signing up for our newsletter or following us on Instagram.

Yes, digital gift cards are available in multiple denominations. They’re perfect for gifting loved ones!

Yes. We use industry-standard encryption and security protocols to protect your data and ensure safe transactions.

No. Your data is private and will never be shared or sold to third parties.

Selected designs may be restocked based on demand. Follow us on Instagram or sign up for restock alerts on the product page.

Yes, our prints and embroideries are custom-designed in-house and crafted to maintain exclusivity.

Ready-to-Wear (RTW) pieces are stitched outfits in standard sizes — ready to wear right out of the box.

Please clear your browser cache, or try a different browser/device. If the problem persists, contact us on WhatsApp or email.

Yes, you can DM us on Instagram @tanabanatextile or WhatsApp us directly for quick assistance.

Yes, once your order is shipped, you will receive a tracking number via SMS or email. You can track it using our courier partner’s website.

Tracking may take 24 - 48 hours to activate. If it still doesn't work, contact our support team for manual updates.

Yes! Add a note at checkout for gift wrapping. Custom cards can be added upon request.

We announce upcoming launches on Instagram, our website banner, and via email newsletter. Join our mailing list to get early access.

We offer seasonal and festive discounts — announced on our homepage and social platforms.

We believe in slow fashion. We avoid mass production and overstocking, and work with local artisans, keeping our environmental footprint minimal.

We’d love to hear from you! Please email us at tanabanatextiles@gmail.com or DM us your profile and proposal.

Yes. We work with a selected list of influencers and stylists each season. Drop us your media kit to be considered.

Subscribe to our email newsletter, and turn on post notifications on Instagram for all launch alerts.

Do you offer wholesale or bulk ordering?
Yes, we do. For further assistance, please contact us on WhatsApp or email.
● Email: tanabanatextiles@gmail.com
● WhatsApp: +923002705055